YOUR INFORMATION

Privacy, clearly.

Updated 16 October 2026. This notice describes the Crosvia Pathways student platform.

What we collect

When you request counselling, we collect the contact details and study preferences you provide, your chosen shortlist and your permission to contact you. A signed-in student can save a profile and course list. Application records may include documents you upload and payment records entered by the consultancy team.

How information is used

The consultancy uses your information to respond to your enquiry, discuss study options and manage an application plan. Your enquiry belongs to the consultancy workspace receiving it. The platform does not sell an enquiry to multiple consultancies.

Who can see it

Authorised consultancy team members can access records according to their roles. Students can access application records associated with their signed-in email. Documents require authorised access and are not published as public links.

Messages and verification

The platform saves enquiries. Automated WhatsApp, email and phone-verification services require provider setup; they are not active by default. A phone number entered into a form is not treated as verified.

Your choices

You can edit your student profile, remove saved courses and remove eligible uploads from your portal. Contact the consultancy through your counselling conversation to request correction, withdrawal of contact permission or deletion of other records. Some application or payment records may need review before removal.

Service providers

The server version is hosted on DigitalOcean. Structured records and private uploads use separate Pathways storage on the server. Google provides account sign-in when configured. External institution websites have their own privacy practices.

Aggregate traffic counts

We count successful public HTML page requests by day and page category. These first-party counts do not store IP addresses, cookies, account identifiers, search terms, query strings or enquiry contents. Repeat visits can count more than once. Recognised crawlers, prefetches and requests with Do Not Track or Global Privacy Control are excluded. Counts are visible only to the founder. The live database keeps up to 90 UTC date buckets, with independent hourly cleanup. Recovery backups can retain older snapshots separately. No Google Analytics tracking is enabled.

Recovery copies

Database records and private uploads are included in protected recovery backups. Scheduled snapshots normally cover 14 days, with at least three successful snapshots kept; older copies may remain if backup runs stop. A deletion or withdrawal from the live service does not immediately erase every recovery copy. The team must account for withdrawals and deletion requests before restoring an older backup.

Planning on your device

The application checklist, your entered deadlines, local shortlist with notes, and comparison selection are stored in this browser. They are not sent to the team. If you explicitly sync course links to your portal, only the selected course IDs are shared; your local notes stay on your device. Use the reset or clear controls to remove them. Budget inputs stay in page memory and clear when the page is reloaded.

Course reviews and student ambassadors

Signed-in students can submit reviews and volunteer as current-student ambassadors. The team reviews submissions before publication. A review’s display name, study relationship, text and ratings can be public after consent. Institution email, verification information, account email and moderation evidence remain private to you and authorised moderators.

Conversation requests

Your display name, question and time preferences are shown to the ambassador and authorised team. Your account email is available to the team for coordination and is not published or automatically given to the ambassador. Meeting details are visible only to the involved signed-in participants and authorised team. Requests require the ambassador’s acceptance before scheduling. Automatic invitations and external notifications are not connected.

Withdrawing contributions

Use your private community page to withdraw a review or ambassador profile. Profile withdrawal also cancels active introduction requests. You can cancel your own open conversation requests. Moderation and consent records may remain stored for operational accountability; contact the team through the enquiry form for deletion requests.